Michael Parmley
- Total activity 18
- Last activity
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Activity overview
Latest activity by Michael Parmley-
Michael Parmley commented,
On 11-10-2017 from 2:45 pm EST to 4:05 pm EST, we experienced service impairment that affected some customers. Customers in certain regions were not able to register and other customers were not a...
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Michael Parmley created an article,
Critical Server Status Page
You can now check the status of our criticall servers at http://www.dtacom.com/server_status.html If the four filelds at the top of the page with a pink background are all green, we are up and run...
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Michael Parmley created an article,
Configuring your FortiCall Device
Welcome to FortiCall. Once your FortiCall service has been activated, you will receive an e-mail with login credentials to access your billing, see your call reports, manage your FortiCall service...
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Michael Parmley created an article,
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Michael Parmley created an article,
Number Porting FAQ
What is number porting? Phone number porting is transferring your existing phone number from your current provider to FortiCall. Is there a charge to port my number? Yes, there is a one time f...
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Michael Parmley created an article,
What is number porting?
Keep my existing numbers Using an existing number from another service is easy. Start by using our number portability checker to ensure that your number can be ported. Once you have confirmed tha...
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Michael Parmley created a post,
What's the community?
The Help Center community consists of questions and answers organized by topic. Questions can include ideas, tips, feature requests, or any other useful content contributed by end-users. Answers ar...
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Michael Parmley created a post,
What topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Michael Parmley created a post,
How do I get around the community?
You can use search to find answers. You can also browse the topics and questions using views and filters. See "Getting around the community" at https://support.zendesk.com/entries/23746531#topic_dq...
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Michael Parmley created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End-users can go there to add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product ...